You present yourself
Think of what you look for in someone who is going to provide you with an ongoing service.

You present Arbonne products
You never need to talk to people into buying our products.  By showing the systems offered in the Arbonne Catalog, you give them the opportunity to make a decision right for them!  If they ask what you recommend, you would say,”If price wasn’t an issue, what would you like to have?”  They will tell you they want it all—then you can say…”Great, let’s figure out how you can get it all instead of settling for less rather than the best!”

You present the Arbonne Opportunity
 Think of yourself as a talent scout.  You are looking for people who want a chance to make their lives richer in some way.  You NEVER need to ask someone to become an Arbonne Consultant, but you do need to let people you meet know that…”If you would like the opportunity to enhance your style of living through sharing a quality product with a very minor investment on your part, I’d love to answer any questions you may have!  In fact, I have a video that tells a little more.”  (Give the person the sponsoring video or   audiotape and a sample pack, get their name and phone number.  Follow up with a Sponsoring Interview.

USE “YOU”, “YOURS”, AND “YOU’LL”
Plant the seeds of ownership with every product and statement that you make.  Avoid “I just love our Facial Scrub and how it makes my skin feel.”…Try this…”You’ll just love our  Facial Scrub and how it makes your skin feel.”  The next time you catch yourself saying  “I”, change it to “you” and see what happens.

BE ENTHUSIASTIC EVERY TIME
You need 90% enthusiasm and only 10% knowledge to sell Arbonne products.  Be enthusiastic every time you speak to someone about Arbonne.  You may have said it a thousand times, but this is the first time they have heard it.

USE TESTIMONIALS
If YOU say it, it could be just selling.  If a happy Client or Consultant says it, it is a statement of fact.  Ask for and collect letters.

DESCRIBING THE COMPETITION
Don’t ever run down another product or company.  Just refer to them as “ordinary”. “Yes, that does a good job for an ordinary cleanser.  Now, let’s look at our Cleansing Cream…”

SMILE AT OBJECTIONS
That’s it!  Just smile – big, wide, and happy!  It communicates total confidence, calmness and says, “I know something you don’t and when you hear it you’ll smile too!”

“Your prices seem high.”—Smile and say “To deliver the kind of results Arbonne products are known for, they contain high levels of the finest quality ingredients.  Here, look at this…”

“Oh, I couldn’t be a Consultant.  I can’t sell anything”—Smile and say “You know that’s exactly what I said to my sponsor.  Here’s how I worked through it…” or “Do you have a  best friend that you feel very comfortable with?  Great, that’s how lots of Consultants get started.”

TALK PERCENTAGES, NOT DOLLARS
When your price is higher, agree and compare.  “Yes, the company you just mentioned has a less expensive foot cream—it’s 20% less than our Arbonne one.  Here, let’s see  what you get for the extra 20%…”

USE SPECIFIC NUMBERS
Instead of saying “a Consultant could earn between $50--$100 a week,” try this—“Last week Mary did 3 one-on-one consultations and earned herself $75.50.”  Work out some examples.

THE POWER OF A LITTLE EXTRA
Just a little extra effort gets you HUGE results! See one extra person a week.  Make one  extra phone call—do one extra consultation.  Give out one extra Sample Pack.  The difference between ordinary and extraordinary is that little “extra”!

DON’T FORGET TO CLOSE THE SALE
“Which system do you prefer?” “How would you like to pay for it?” “Is there any other item you would like to add?” “Did you realize that with just another $15 purchase, you could take advantage of our PWP?”